UX-Focused Technical Product Manager building scalable B2B & B2B2C SaaS products in FinTech & AI.
I am a Product Manager currently driving innovation at Billion Careers (Quess). With a background in Electrical Engineering and Marketing, I bridge the gap between technical feasibility and market viability.
My passion lies in Agentic AI Experience (AX) and building gamified, high-retention platforms. I have a proven track record of reducing NPAs in FinTech and scaling subscription models from scratch.
Highlights from my experience
Subscription Program
Ideated and steered the flagship subscription program, driving INR 9 Million MRR. Integrated exclusive offers from entertainment, fitness and premium coupons.
AI Recommendation Engine
Architected a Proactive, Agentic AI ecosystem where Mitra AI does pulse surveys to recommend actions for employees and employers. The proactive interaction layers reduce churn.
NPA Reduction
Set up protocols and fully automated partner platforms to prevent data leakage. Reduced Non-Performing Assets from 13% to ~4% in less than 3 quarters.
Gamification & Virality
Proposed and secured executive buy-in for a deeplinked R&R platform to leverage Hamara Benefits' out-of-the-box rewards with Gamified leaderboards, stage titles, and XP points.
B2B and B2C
Ideation, PRD, AI Coding, and GTM done for a Property Rental Management System, Personal Finance Simulation Platform, and Testimonials Collection Tool.
Result-driving & Intuitive
Reduced TAT by 80% for a maker-checker portal. Implemented Lottie-based 'Swiggy-inspired' dynamic banners and micro interactions on a React UI in Hamara Benefits.
I write about Product Management, AI Agentic Experiences, and the future of SaaS. Check out my latest articles on Substack.
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